Privacy Policy

At Aka Pet Supplies, we respect and value your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or make a purchase.

1. Information We Collect

We may collect the following types of personal information:

A. Information You Provide Directly

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment information (processed securely by third-party providers)

  • Order history and preferences

B. Automatically Collected Information

When you visit our website, we may collect data such as:

  • IP address

  • Browser type and version

  • Device information

  • Pages viewed and time spent on site

  • Cookies and tracking technologies

2. How We Use Your Information

We use your personal data to:

  • Process and deliver your orders

  • Provide customer support

  • Improve website performance and user experience

  • Send order updates or important notifications

  • Detect and prevent fraud or unauthorized activities

  • Personalize product recommendations

  • Comply with legal obligations

We do not sell, rent, or trade your personal information.

3. Sharing Your Information

Your information may be shared only with:

  • Trusted service providers (payment processors, shipping carriers, analytics tools)

  • Law enforcement or regulatory authorities when legally required

  • Website hosting and security providers to safeguard our platform

All third-party partners are required to follow strict data protection standards.

4. Cookies & Tracking Technologies

We use cookies to:

  • Improve website functionality

  • Store your preferences

  • Enable faster checkout

  • Measure site performance

You may disable cookies in your browser settings, but certain site features may not function properly.

5. Data Security

We implement advanced technical and organizational measures to protect your data, including:

  • SSL encryption

  • Secure hosting systems

  • Restricted data access

  • Fraud monitoring

However, no online transmission is 100% secure, so users share data at their own risk.

6. Your Rights

You may request at any time to:

  • Access the personal information we hold

  • Update or correct your data

  • Request deletion of your data

  • Opt out of marketing communications

To submit a request, contact us at:

📧 Email: contact@Zelviona.store
📞 Phone: 440-233-6610

7. Children’s Privacy

We do not knowingly collect data from children under 13.
If such data is accidentally collected, we will delete it immediately upon request.

8. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised “Effective Date.”