Terms of Service

Welcome to Aka Pet Supplies. By accessing our website, you agree to the following Terms of Service. Please read them carefully.

1. Use of Our Website

By using our site, you confirm that:

  • You are at least 18 years old

  • You will not misuse our website or violate applicable laws

  • You will provide accurate information when creating orders or contacting us

2. Products & Services

We strive to present accurate product descriptions.
However, slight variations in color, size, or appearance may occur due to different screens or manufacturing batches.

We reserve the right to:

  • Modify or discontinue products at any time

  • Limit order quantities

  • Refuse service when necessary (e.g., fraud prevention)

3. Pricing & Payments

  • All prices are listed in USD.

  • We reserve the right to update prices without prior notice.

  • Payments must be completed before orders are processed.

  • All transactions are securely handled through trusted third-party payment processors.

4. Shipping

  • We offer free shipping within the United States.

  • We do not ship internationally.

  • Order processing time: 1–2 business days

  • Shipping time: 3–4 business days

Full details are available in our Shipping Policy.

5. Returns & Refunds

Our Return & Refund Policy allows:

  • Returns within 7 days of receiving the order

  • Exchanges within 10 days

  • Refunds processed within 5–10 business days after item inspection

Products must be unused and in original packaging.

6. Prohibited Activities

You agree not to:

  • Use the site for illegal purposes

  • Upload harmful code (viruses, malware, bots)

  • Attempt to access restricted areas or data

  • Duplicate, copy, or exploit content without permission

Violations may result in account suspension or legal action.

7. Intellectual Property

All content on this website, including:

  • Text

  • Images

  • Logos

  • Branding

  • Product descriptions

belongs to Aka Pet Supplies and is protected by copyright laws.

8. Limitation of Liability

Aka Pet Supplies is not responsible for:

  • Losses resulting from misuse of products

  • Delays caused by shipping carriers

  • Errors due to inaccurate customer information

  • Technical issues beyond our control

Your use of the site is at your own risk.

9. Termination

We may suspend or terminate access to our services at any time for violations of these Terms.

10. Contact Information

If you have questions about these Terms or any policy, contact us:

📧 Email: contact@Zelviona.store
📞 Phone: 440-233-6610
🏠 Address: 6833 Giralda Cir, Boca Raton FL 33433, United States